SHIPPING & RETURNS
Q. How long does delivery take?
A. Delivery takes 2-3 working days. On rare occasions, such as the holiday season and special sales, delays in processing may occur.
Q. Do you ship internationally?
A. No. But we are starting soon.
Q. What are your shipping charges?
A. Shipping is free on orders over Rs.2,990/-
Rs.175/- will be charged on orders below this Rs.2,990/- amount.
Q. What is your return/exchange policy?
A. We have a 14 day no questions asked return/exchange policy as long as the product is unworn in original condition with tags attached/uncut and meets the reasons mentioned in refunds/exchange policy. For more information Click here
MORE INFO
Q. How can I pay?A. We accept
- Credit/Debit Card
- Cash on delivery
- JazzCash
- Easypaisa
-
Bank Transfers
Please select PAYFAST option at checkout for any prepayment method.
For further info and assistance please get in touch with our customer support.
A. You can get in touch with us via
- Email: info@menova.com. We will reply to your email within 24 hours.
- Similarly, you can contact us via Facebook or Instagram
www.facebook.com/menova.pk - www.instagram.com/menova.pk
e: info@menova.pk
t: 0336 90 786 90
a: Rehmanpura, 90B, Lahore 54000, Pakistan.
w: 0336 90 786 90
MENOVA is committed to protecting and respecting your privacy. Please be assured that your personal information is kept confidential and is never shared with any third party.